AP/AR Analyst (On site - Andares, Guadalajara)
Puerta de Hierro, Jalisco, Mexico
Full Time
Mid Level
AP/AR Analyst
The AR/AP Specialist manages system and manual processes, troubleshooting issues, and addressing ad-hoc financial requests for both accounts receivable and accounts payable. This position involves independently handling specific projects while collaborating with internal teams and external partners. A key part of the role includes offering technical and functional support for AP automation tools and ensuring smooth communication between staff and customers to optimize financial workflows.Responsibilities
- Support audit inquiries by collecting order documents from D365 and legacy AX2012 systems, tracing transactions from invoices to bank deposits, and providing explanations for any non-standard transactions.
- Investigate and resolve payment and invoicing discrepancies for both customers and suppliers, utilizing D365, email communication, Adyen credit card portal, bank websites, and collaborating with internal teams.
- Assist with special projects, such as resolving Shipped Not Invoiced (SNI) orders, by researching payments, identifying invoicing failures, and implementing corrective measures.
- Process check refunds through D365 workflows, and manually prepare and mail refund checks to customers.
- Create and administer credit and debit memos to adjust pricing, taxes, or invoicing for non-standard products, services, or items that were previously not invoiced.
- Monitor and troubleshoot batch jobs to ensure correct invoicing of shipped sales orders, resolving any issues that arise during processing.
- Generate and maintain shipment accruals reports, tracking orders that have been shipped but not yet invoiced, and addressing any related issues or discrepancies.
- Resolve bag order invoicing issues, working closely with Sales and Credit teams to ensure timely and accurate invoicing of these orders.
- Serve as backup to the AR Clerk, ensuring the continuity of accounts receivable functions as needed.
- Assist in maintaining AP configurations within the ERP system, including payment terms, bank accounts, check signatures, workflow approvals, and other key settings.
- Configure, monitor, and troubleshoot batch jobs and purchase orders, addressing any technical or process-related issues that may arise.
- Provide support for audit requests, similar to customer-side responsibilities, by gathering necessary documents, verifying transactions, and resolving any issues related to payments or invoicing.
- Assist in managing accounts payable automation tools such as Xtracta and Power Automate, working with IT and vendors to resolve any technical challenges.
- Serve as backup to the AP Clerk role, ensuring seamless operations within accounts payable when needed.
- Collaborate with Sales and Credit teams to track and resolve issues with bag orders that fail to invoice, ensuring these orders are invoiced promptly.
- Support special projects related to payment and invoicing as required, offering assistance to keep processes running smoothly.
Requirements
Academic/Training
- Minimum Academic Training:
- Bachelo'rs degree in Accounting, Finance, or a related discipline, or equivalent professional experience.
- Prior experience in manufactoring and distribution is highly desirable.
- Experience working in a high-volume, multi-location, and multi-currency setting is a plus.
- Primary Area of Training:
- Accounting, Finance, or related fields.
Experience
- At least 2 years of experience in accounts receivable or a comparable financial position.
Languages
- Spanish & English at a B2/C1 proficiency level.
Specific Skills and Knowledge
- Proficient in Microsoft 365 products, especially Outlook, Teams, and Excel, with advanced expertise in Excel.
- Strong knowledge of accounting principles and practices and a keen attention to detail, ensuring accuracy in all tasks.
- Ability to prioritize, organize tasks, and self-manage in a fast-paced, team-oriented environment, ensuring efficient workflow and task completion.
- Excellent communication skills, both written and verbal, enabling clear and effective interactions within teams and with external partners.
- Prestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, seguro de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
- Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)
- After anniversary, 1 day to be WFH
- Indefinite contract after training period
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