HR Specialist (Hybrid - Guadalajara Jalisco)
The HR Specialist ensures robust operational support for Managers and Service Delivery functions by executing administrative, compliance, and process-driven tasks. This role guarantees the accuracy of HR documentation, payroll inputs, employee records, and operational billing data while maintaining site-level continuity, vendor coordination, and overall service readiness.
Required Competencies and Skills
Qualifications
Bachelor’s degree in HR, Business Administration, Industrial Relations, or a related field.
4–6 years of experience in HR operations, HRBP support, administrative HR, or office coordination.
Demonstrated capability in handling structured processes, documentation flows, and service-delivery or back-office routines.
Experience with HRIS platforms, payroll inputs, and data validation.
Intermediate–advanced proficiency in Excel (pivot tables, validations, audits).
English proficiency B2/C1
Competencies
Operational Excellence: Capacity to maintain consistent processes under defined standards.
Analytical Orientation: Ability to interpret HR and operational data into clear outputs.
Service & Stakeholder Focus: Coordinates with employees, leaders, and external vendors.
Organization & Time Management: Manages parallel tasks with deadlines across two reporting lines.
Professional Discretion: Handles confidential information with rigor and compliance.
Main Responsibilities
Maintain and update employee files, document control, and compliance documentation aligned with company policies.
Prepare and validate payroll inputs (attendance, incidents, overtime, leaves, corrections) before submission.
Coordinate onboarding and offboarding administratively, including documentation, accounts, access, scheduling, and checklists.
Prepare HR-related reports and trackers (headcount, compliance calendars, documentation inventories, policy acknowledgments).
Conduct routine audits on employee data, contracts, and HR digital repositories.
Provide structured administrative support for HRBP interactions: scheduling, documentation, survey deployment, and follow-up tracking.
Support employee case documentation and escalation routing according to internal protocols.
Manage site-level logistics such as supplies acquisition (coffee, stationery), inventory control, and minor purchasing activities.
Coordinate with vendors for maintenance, cleaning, refreshment services, and other office needs.
Track and validate monthly operational expenses, including vendor invoices and site cost breakdowns.
Maintain updated logs of access cards, equipment assignments, and space utilization.
Collect, validate, and prepare monthly reports
Maintain trackers related to operational costs, petty cash (if applicable), and vendor billing cycles.
Ensure that operational and HR data required for invoicing or client reporting is accurate and delivered on time.
Prepare welcome kits, coordinate access, and ensure site readiness for new hires.
Support small-scale, non-strategic employee activities (birthdays calendar, small logistics)
Maintain clear communication of site-related operational updates (supplies, maintenance, schedule adjustments).