QA Associate (On site - Andares, Guadalajara)
Zapopan, Puerta de Hierro, Jalisco, Mexico
Full Time
Entry Level
Responsible for maintaining and entering data related to QA processes, assisting in the development and maintenance of product specifications, and providing customer service support.
Training/Knowledge
Key activities and general responsibilities
Knowledge required
Hiring details
Training/Knowledge
- Bachelor's degree in a scientific field or equivalent work experience in food quality, food, or drug industry-related QA experience or training
- 1-2 years of related experience
- Very good verbal and written English communication skills
- Outstanding multi-tasking and presentation skills
- Demonstrates strong interpersonal skills and ability to work effectively as part of a team
- Effective administrative and computer skills in MS Office Suite; experience with SharePoint and Axapta a plus
Key activities and general responsibilities
- Maintain and enter data related to QA processes
- Assist in the development and maintenance of product specifications
- Provide customer service support in coordination with logistics and trading groups
- Review documentation for completeness and interact with suppliers and QA managers to clarify data
- Organize, file, and review COAs from vendors for all sourced ingredients
- File and record food quality and safety information for new and potential suppliers
- Request and maintain up-to-date food safety and quality information (audits, HACCP, etc.) for active suppliers
- Assist in the management and collection of documents for certifications (organic, Kosher, etc.) of active items
- Work with QA managers and specialists for prompt resolutions of specific food safety or product quality issues with suppliers
- Interface with third-party warehouses regarding incoming product inspection, sampling, external laboratory testing, and complaints investigation
Knowledge required
- Experience in food or other perishable commodities
- Experience in an import/export environment
- Knowledge of ERP based systems
- Exceptional math and analytical skills.
- Demonstrated proficiency in statistics, forecasting processes and forecasting methods with an understanding of their financial and operational impacts
- Proficiency with MS Office; Excel high intermediate to advanced level skills
- Outstanding verbal and written communication skills.
- Strong organizational skills and ability to multitask.
- Extremely detail oriented.
- Ability to solve challenging problems, prioritize, meet deadlines and work with moderate direction.
- Handles stressful situations and deadline pressures well.
Hiring details
- Prestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, seguro de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
- Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)
- After anniversary, 1 day to be WFH
- Indefinite contract after training period
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